PRODUCT DESIGNER
PRODUCT DESIGNER
I design tools for small business owners
I design tools for small business owners
I design tools for small business owners
I design software for small business owners in fitness, e-commerce, and civic tech. From user research, through AI-built coded prototypes, to shipped products, I own it end to end.
I design software for small business owners in fitness, e-commerce, and civic tech. From user research, through AI-built coded prototypes, to shipped products, I own it end to end.
I design software for small business owners in fitness, e-commerce, and civic tech. From user research, through AI-built coded prototypes, to shipped products, I own it end to end.
COMPLEX
PROBLEMS
↓
CLEARER
SOLUTIONS
COMPLEX
PROBLEMS
↓
CLEARER
SOLUTIONS
Selected impact
Selected impact
Selected impact
3x
3x
retention lift
CROSSFIT
Introduced Groups to CrossFit’s consumer app.
$4.5M
$4.5M
in at-risk revenue protected
CROSSFIT
Designed compliant flows for a new gym-owner role.
+100%
+100%
dev store creation
SHOPIFY
Built Shopify’s first guided partner onboarding system.
+9%
+9%
affiliate engagement
CROSSFIT
Rebuilt dashboard navigation and information architecture.
Featured work
Featured work
Featured work
Good products make people’s lives better.
Good products make people’s lives better.
Good products make people’s lives better.
I’m open to senior and staff product design roles, especially on small, high-agency teams building 0→1 tools for business owners.
I’m open to senior and staff product design roles, especially on small, high-agency teams building 0→1 tools for business owners.
I’m open to senior and staff product design roles, especially on small, high-agency teams building 0→1 tools for business owners.
Let’s connect
Let’s connect
Courtney is the rare designer who digs into the strategy before she ever opens Figma. On our intramural competition product, she reframed the entire problem around what gym owners were actually trying to accomplish. That single shift completely reshaped the scope for the better. She designs from strategy, not just UI.
Courtney is the rare designer who digs into the strategy before she ever opens Figma. On our intramural competition product, she reframed the entire problem around what gym owners were actually trying to accomplish. That single shift completely reshaped the scope for the better. She designs from strategy, not just UI.
– Jeff Knight
– Jeff Knight
Dirctor of Product, CrossFit
Dirctor of Product, CrossFit
Dirctor of Product, CrossFit
As my mentor, Courtney: gives me constructive, honest feedback that has helps me to improve and refine my designs. guides me on how to best showcase the work in my portfolio according to relevance, quality and professionalism. consistently checks in with me to keep me on track in achieving my goals, while still empowering me to take ownership of my progress.
As my mentor, Courtney: gives me constructive, honest feedback that has helps me to improve and refine my designs. guides me on how to best showcase the work in my portfolio according to relevance, quality and professionalism. consistently checks in with me to keep me on track in achieving my goals, while still empowering me to take ownership of my progress.
– McKayla Lankau
– McKayla Lankau
Shopify mentee
Shopify mentee
From defining product requirements to working with stakeholders to managing the project brief and updates, Courtney was effective in driving projects forward in multiple ways. Courtney has a strong user-centric mindset: she frequently led or participated in interviews with users, continually probing for ways that we could improve experiences and tooling for the partner community. She's a thoughtful product designer and teammate and a pleasure to have on a team.
From defining product requirements to working with stakeholders to managing the project brief and updates, Courtney was effective in driving projects forward in multiple ways. Courtney has a strong user-centric mindset: she frequently led or participated in interviews with users, continually probing for ways that we could improve experiences and tooling for the partner community. She's a thoughtful product designer and teammate and a pleasure to have on a team.
– Carrie Anderson
– Carrie Anderson
Shopify UX leader
Shopify UX leader
Shopify UX leader