Product designer focused on strategy, systems, and making things work.

Product designer focused on strategy, systems, and making things work.

Product designer focused on strategy, systems, and making things work.

Recent Impact

  • Saved $4.5M in revenue through policy-compliant user flows at CrossFit

  • Increased partner activation 100% with strategic onboarding at Shopify

  • Redesigned navigation and IA, boosting engagement 9% at CrossFit

Case Studies

Testimonials

As my mentor, Courtney: gives me constructive, honest feedback that has helps me to improve and refine my designs. guides me on how to best showcase the work in my portfolio according to relevance, quality and professionalism. consistently checks in with me to keep me on track in achieving my goals, while still empowering me to take ownership of my progress.

– McKayla Lankau

Shopify mentee

From defining product requirements to working with stakeholders to managing the project brief and updates, Courtney was effective in driving projects forward in multiple ways. Courtney has a strong user-centric mindset: she frequently led or participated in interviews with users, continually probing for ways that we could improve experiences and tooling for the partner community. She's a thoughtful product designer and teammate and a pleasure to have on a team.

– Carrie Anderson

Shopify UX leader

Shopify UX leader

© Courtney Portnoy 2025

© Courtney Portnoy 2025